Frequently asked questions
FAQ
For further inquiries, please contact us at booking@celestefarms.com.
We look forward to welcoming you to Celeste Farms!
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Description text goes hereRefunds for Community Wellness Events are available if requested via email at least 72 hours before the event. After this period, we are unable to process refunds. However, if you can’t attend, you are welcome to gift your ticket to a loved one—they will simply need to provide your name at check-in. Please note that a $5 processing fee applies to all refunds.
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To secure a different time, we recommend immediately purchasing tickets for your preferred session before initiating a refund for your original booking. Refund restrictions apply, and a $5 processing fee is charged per transaction.
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Outside food and alcohol are not permitted at any Celeste Farms event
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For Community Supper events, we consider common dietary needs such as gluten-free and vegan/vegetarian options when planning the menu. If you have more specific dietary restrictions, we recommend attending The Celeste Dinner Experience, where you can submit your dietary preferences in advance.
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Guests may check our Lost & Found during Communal Spa hours:
📍 Saturday & Sunday: 9 AM – 1 PM
📍 Monday: 3 PM – 8 PM -
All Celeste Farms events are rain or shine. In the event of extreme weather, we will provide updates regarding any necessary changes.
What makes Celeste Farms unique?
Celeste Farm is right outside Rocket’s Landing in Richmond, VA. Our prime location gives you the accessibility of the city with the feeling of the outskirts of the country. Nothing like it!
Are dietary restrictions considered when planning an event?
Yes, we ask that you inform us of any dietary restrictions prior to the event so we may plan accordingly.
How long will I have access to the venue before my event?
Access to the farm can begin as early as 10 am for custom events. For private events and Events At The Farm, guests can arrive one hour prior to ticketed time.
Is there a deposit for events?
All events, with the exception of Events At The Farm, are required a $500 non-refundable deposit, plus processing fees.
Is a day-of coordinator required?
For custom events with more than 20 guests, the host may need a day-of coordinator to assist the host with custom needs and timelines. This can be discussed further based on the desired event.
Do you have recommended vendors and/or lodging?
We sure do! Once you fill out the appropriate form for the desired event, we can shoot over any and all trusted recommendations.